The Company watches are guaranteed for a period of two (2) years as of delivery of the Product throughout the world against any potential manufacturing defect and any malfunction. Should you wish to exercise the warranty, you must email us at firstname.lastname@example.org of the defect and/or malfunction within two (2) years since actual delivery of the Product.
The warranty is valid from the date of registration of the model of your Product (engraved under the watch casing), recorded on the warranty card. Each warranty card is signed by the Company.
In the event of a claim under the warranty, the Company expressly reserves the right to carry out a repair of the Product.
Should the Client need to return the Product to the Company for a reparation, he or she is invited to email us at email@example.com specifying the model number on the warranty card as well as the problems experienced (with one or more photographs where possible).
If the Product is under warranty and the repair is covered by said warranty, the costs of repair shall be paid by the Company and transportation shall be paid by the Client. The warranty is only valid if the Product is accompanied by the warranty certificate, duly signed and dated.
If the Product is no longer covered by the warranty, costs of delivery and repair shall be paid for by the Client. An estimate shall be prepared for any repair or part replacement.
The Company shall only carry out any repair once full payment has been made by the Client of the sum set out in the estimate sent to the Client. In the event of a payment by bank transfer, the repair shall only be carried out once the funds have been received.
The Client shall use the Product case and the shipping package in order to return the Product to the Company’s address(with the return label which has been provided).